At DIGITEXMedical, all business functions are focused towards maximizing customer satisfaction. As a company, we understand the importance of product substainability, buyer-seller experience, after-sales support and value added services (consulting services) as a pre-requisite to gain and maintain customers. Our services are classified into product support, customer support and consulting services. Below model illustrates our services portfolio.

 

Product Support

This includes Warranty Schemes, AMC/CMC Contracts, Repair Services and availability of spares and accessories for existing users. Customer Support: This includes Online Product Registration, Online Breakdown Support and Medwire Research Blog as Online Knowledge Center.

Breakdown Assistance

Our company provides standby machine units for our selected customers as a value-add service. This enables our customers to get business continuity assistance and help them deliver their best, ensuring patient safety and comfort.

Consulting Services

This includes ICU Design Services, CMS Networking & Automation, Hospital Management Consulting & Internet Marketing Opportunities. 

Restored Products

Our company has a range of HP & PHILIPS Multi-measurement servers, parameter modules such as NBP, IBP, Temperature, SPO2, Pressure modules, Used Viridia Seried Patient Monitors, Codemaster Defibrillators and Anesthesia Gas Monitoring units. These products are available at 50% discouunted MRP rates and can be purchased directly with us. 

 

To know more about our services offering,  call us on our Customer Service Helpline: 1800 103 4237 (Toll Free-All India) or email us at info@digitexmedical.com