DIGITEXMedical guarantees annual warranty on all its products from the date of installation/commissioning of the purchased product. The equipment holds manufacturer warranty for 1 year and enclosed accessories incl. battery come with manufacturer warranty of 6 months from the date of DIGITEX invoice.

To avail warranty benefit, end-customers shall register their purchase with us online. In case, the end users do not register their products with us, they must present the warranty number to our customer service agent for breakdown support.

To register, click here. To learn more about warranty policy, click here.

At DIGITEXMedical, all business functions are focused towards maximizing customer satisfaction. As a company, we understand the importance of product sustainability, buyer-seller experience, after-sales support and value added services as a pre-requisite to gain and maintain customers. Company offers an elaborate portfolio of customer services.

Our company offers Comprehensive Maintenance Contracts (Parts + Labour Contracts) to users and new customers for BTL, UTAS, BISTOS and PHILIPS (Patient Monitoring & Critical Care) Products. The CMC Contract includes Preventive Maintenance, 24-Hr Downtime Repairs,  Standby Support, Warranty Services and Parts Availability Services.

With DIGITEXMedical CMC Contracts, our users can avail exciting discounts on parts and consumables through various schemes floated on periodic basis. Moreover, our users can outsource their bio-medical department to DIGITEXMedical trained professional service unit and cut their fixed costs on maintaining in-house physical and manpower infrastructure. This not only provides financial gains for our users but also helps them focus on their core-business functions by leaving rest on us.

CMC Contracts are valid for one year and can be extended on mutual discretion basis. To know more about signing an CMC Contract with us, fill the Enquiry Form.  

At DIGITEXMedical, all business functions are focused towards maximizing customer satisfaction. As a company, we understand the importance of product sustainability, buyer-seller experience, after-sales support and value added services as a pre-requisite to gain and maintain customers. Company offers an elaborate portfolio of customer services.

Our company offers Annual Maintenance Contracts (Labour Contracts) to users and new customers for BTL, UTAS, BISTOS and PHILIPS (Patient Monitoring & Critical Care) Products. The AMC Contract includes Preventive Maintenance, Equipment Breakdown Repair Services, Warranty Services and Parts Availability Services.

With DIGITEXMedical AMC Contracts, our users can outsource their bio-medical department to DIGITEXMedical trained professional service unit and cut their fixed costs on maintaining in-house physical and manpower infrastructure. This not only provides financial gains for our users but also helps them focus on their core-business functions by leaving rest on us.

AMC Contracts are valid for one year and can be extended on mutual discretion basis. To know more about signing an AMC Contract with us, fill the Enquiry Form.